COVID-19 Update (3rd)

An urgent message from the NZMCA to all members

In light of the Government’s announcement that the COVID-19 alert level is to be raised to the maximum of 4 in the next 48 hours, the NZMCA has made the following very difficult decisions to ensure the health and safety of our members.

All NZMCA Parks are to be closed within 48 hours (that is by 5pm on Wednesday, March 25) and will remain closed until further notice.

This is for the safety of both members and Park Custodians and has been the hardest of the many decisions we have been forced to make. 
However, we believe it is essential we support the Government’s call for a complete lockdown to ensure the country takes advantage of the small window of opportunity to stamp out the virus. 
If you are currently in an NZMCA Park, please make your way now to family and friends within 48 hours. There are NO exceptions to this safety requirement, which is consistent with other Government department decisions. 
All DOC campsites are closed effective immediately following today’s announcement, and Environment Canterbury has confirmed it will also close NZMCA campgrounds within 48 hours.

Suspension of all CSC Certification

As of today, self-containment inspections for both members and commercial partners will cease until further notice. We know that there are plenty of questions about this, but we ask you to be patient and we will have definitive answers in the next couple of days.

DOC/NZMCA Campsite Passes

As mentioned, the escalation to alert level 4 has resulted in the immediate closure of all DOC campsites. We are discussing the implications with DOC and will endeavour to answer pass-holders’ questions as soon as further information comes to hand.

Covi NZMCA Insurance 

The Covi Insurance team is working from home for the safety of all and are requesting ALL communication is via email - [email protected] OR via the CONTACT US section on the Covi website  Covi advises they will be sending all communication via email where possible, and only calling clients who do not have email access. Please check your junk or spam folders for Covi communication. 

Closure of National Office - staff working remotely

Effective tomorrow, National Office is closing for the safety of members and staff. Staff will be working remotely and communication by email and phone will still be available, but some office processes will not be able to be carried out. In particular, membership cards will not be able to be printed or mailed. Again we will provide further updates as new procedures and processes are worked through. Please be patient as there may be delays while we all adjust. 

Use the digital resources

Visit this site regularly for updates and to find contacts. Turn on your Travel App notifications to receive alerts as well.
To find a contact in National Office look for ‘Contact Us’ on the bottom right hand corner of every page on the website. Or put ‘Contact National Office’ in the search box on the website. 

We will get through this 
This unprecedented situation has tested us all greatly over these past weeks and, no doubt, will continue to test our resolve in the weeks ahead. But if the Association’s long history is anything to take comfort in, we know that our greatest strength is resilience. We will get through this!

For now, three things are key:
Keep calm;
Stay home;
And we will keep communicating – to keep everyone in touch as we work together through this rapidly changing situation.

Bruce Lochore

Related content