The NZMCA Constitution, Bylaws and Rules may include other information about how we deal with your information. You should consider these documents carefully. Please also visit our website regularly as we may update this Policy from time to time and any changes will be posted there.
We collect personal information from you in a number of ways such as when you become a Member of NZMCA (Member), use our Member services, make enquiries about or apply to be a part of our programmes (NZMCA Programmes), such as our Park over Property Scheme, Motor Home Friendly or Campsaver programmes, whether for yourself or on behalf of an organisation you represent or otherwise engage with us.
For example, when you apply for membership or to participate in one of our NZMCA Programmes, we collect your identity and contact details, and other personal details from you relevant to your membership or the NZMCA Programme you are applying for, and your preferences relating to NZMCA products or services. If you are applying for membership and for some products and services, we will also collect your payment information. Your card information is not, however, retained after we have processed your payment
We may record details of your interactions with us, for example, when you contact our Head Office regarding Member services, NZMCA Programmes or any other matter.
When you use our website or mobile applications, we may collect information about your IP address, location or activity. If you grant NZMCA permission to capture, store and use your location on our website or mobile application, we will collect this information in real time, for the purposes of providing you with communications and advice which may be based on geographical proximity to your location.
We may also collect information about your interest in our e-newsletters, any other personal information you may provide to us, or authorise us to collect, from time to time.
We may collect information about you from others where you have authorised us to do so. We may also collect information about you from others, such as partners we work with to offer Member benefits (Partners), to assist NZMCA assess the value of those partnerships to our Members and to improve NZMCA’s communications and services to you.
We may be advised, for example, when you take out insurance with Covi NZMCA Insurance. We may also be advised by our partners when you claim a Member discount from them or apply for a Member benefit
We may also collect information about you that is publicly available.
If you do not provide to us, or authorise us to collect, the personal information we have requested, you may not be able to enjoy your Member rights and benefits or we may not be able to provide you with our services or allow you to join in any NZMCA Programmes (including, without out limit, registration, notification of upcoming events, right to participate in and vote at an Annual General Meeting, access to the Online Services or some of the functionalities or services provided on our mobile application) or respond to any queries or requests for information you have submitted.
We use the information that we collect about you to provide Member services and/or NZMCA Programmes to you, or to otherwise engage with you.
We may use your personal information:
We may also use your information for other purposes authorised by you, or which are permitted by law.
In providing you with Member services and administering our NZMCA Programmes, we may sometimes need to disclose your information to others. We will not however, sell, trade, or rent your personal information to others.
This may include sharing your information with:
We will only disclose your personal information to trusted third parties. We impose strict conditions on their use of your information and require them to keep your information confidential.
If you are subject to the disciplinary process outlined in the NZMCA Constitution and Bylaws, and this results in adverse findings against you by the Disciplinary Committee and/or Appeal Authority, such findings may be published by the NZMCA Board as outlined in the NZMCA Constitution and Bylaws.
Finally, we may release your information to government or law enforcement agencies when we believe such release is required to comply with the law.
We are committed to keeping your information safe. We implement a variety of appropriate security measures to ensure your information is protected. These are reviewed and updated as appropriate.
We may store your information at third party premises, including at data storage facilities within or outside New Zealand. We use only trusted third parties to handle and store your information.
Your information may also be stored by our corporate partners. We contractually require our corporate partners to ensure that your information is securely kept.
You have the right to:
If your personal details change, we encourage you to update your details with us. Holding up-to-date information about our Members and those who are part of an NZMCA Programme helps us to provide better service to you.
To correct or update any information, please login to the Members Portal at www.nzmca.org.nz, or email us at [email protected], or call us on +64 9 298 5466. Please note that when you contact us, we may need to take steps to verify your identity.
If you want a copy of your information, to make a Privacy Act request or have any other queries in respect of this Policy, please email us at [email protected], or by post to P.O.Box 72147, Papakura 2244. All requests must be in writing.
In addition to rights already recorded above, if you are based in the European Union, you may have the following additional rights in relation to the personal information we hold about you, including the:
Please be aware that some of these rights may be limited or unavailable where we have an overriding interest or legal obligation to continue to process the data. If you have any questions about requests relating to your personal information please email us at [email protected], or call us on +64 9 298 5466.
(Last updated 12 August 2023)