Owner logins are an easy way for you to update your listing on our app and website.
You'll also be able to view and submit images and comments within your listing.
Check out the FAQ below and if you have a question that isn’t covered, please send it to traveldirectory@nzmca.org.nz.
Frequently Asked Questions
Will my listing be updated straight away?
No – NZMCA staff need to review all updates and this could take 2-3 business days. Once the listing changes have been approved, you will receive an email. If, for any reason, the changes will not be approved we will call you to discuss first.
My listing wasn’t updated exactly how I worded it?
There is some formatting we need to stick to, especially for the printed book. We’ll make sure the key message you want to get to members is listed.
Can my partner/staff have their own log in?
Absolutely, flick an email to traveldirectory@nzmca.org.nz with their name, email address, phone number and postal address and we can create them a login. None of these details will be displayed on the app or website.
A previous staff member had access and I don’t want them to have it any longer and/or I want to give that access to a new staff member, how can I update this?
If you have access to their login you can update the details in the 'Account Details' tab, or send a email to traveldirectory@nzmca.org.nz with the changes you want made and we will update them.
I have sold my property and no longer need access, but the new owner/s will, how do I update this.
Send an email to traveldirectory@nzmca.org.nz and we will deactivate your access. If you have the new owners contact details, we can contact them or you can let them know to contact us and we can set them up with access.
How do I submit images & comments?
When you are looking at you’re listing, before clicking 'Update My Listing', you can submit a image where the images are displayed and to add a comment, click the 'Comments' tab. These are subject to review and if we don’t intend on publishing them, we’ll contact you.
There is an image on my listing that I want removed, how can I delete it?
When you update your details there is a box at the bottom of the page, “Anything else to tell us?” Pop in there which number image you want removed and why and we’ll review it.
There is a comment I want deleted; how do I remove it?
Email traveldirectory@nzmca.org.nz with the reason you want the comment removed and we will review it and let you know the outcome.
I have a different email I want to use for my log in, but I want to keep the one on the listing as it is?
Log in for the first-time using the email on your listing, at the top next to the 'My Listings' tab select the 'Account Details' tab. This is where you can update all your details and it won’t affect the listing.
I’m a member and have a different email I want to use for my log in, but I want to keep the one on the listing as it is?
You can change your email in the members portal, this won’t change the one on your listing.
Why can’t I log into the NZMCA App?
Owner logins only give you access to your listing via the website, the app is member only.